About Company

Eagna Business Solutions Pvt Ltd

“Eagna Business Solutions Pvt Ltd” Is located at the south India’s IT hub info city, and business community Bangalore, Started its operations from October 2017. Eagna is a fully owned contributory of resolution realm offering best of BPO, KPO, RPO, and IT Enabled services.

Eagna takes up outsourcing processes that are enabled by Information technology. These services span over diverse area like Lead Generation, Sales and Support, Financial Accounting. Telecom, chat and Email Support, and E-commerce services.

Eagna is a pioneer in managing business process for companies of United Stated, United Kingdom, Canada, Australia, India and across the world. The company blends process expertise, BPO, KOP,RPO,IT and analytical capabilities in diverse industries to provide a wide range of service.


“Eagna Business Solutions Pvt Ltd” is a company that engages in fulfilling your dreams of life. We endeavor by helping you to make smarter decisions about your hard earned money, your & family safety, security your business goals & vision. We with our professional expertise guide you and provide you with the right tools and services that will help to attain your financial goals. We are the one stop shop who will guide you to manage your personal finances. As our name suggests we understand the value of one's dreams and aspirations. We through our proficiency row you towards your goals. We provide you with tailor made financial plan that suits you the best and provide and services that enable the valued tax payers of India to meet their tax obligations and manage their tax affairs in an easy and cost effective manner.



Infrastructure:

We are currently running with 50 seats capacity with expandability to 100 seats. We are also looking to expand our business to next levels with further more.

  • Cabins
  • Washroom Facility
  • Pantry
  • Conference Room
  • Server Depot Area
  • Desktops
  • Meeting Couces
  • Alternative Power Back up- APC with 19 batteries for 24 hours back up


  • Data Policy

    Password and access controls are well defined for authorized internal persons.
    Entrance in operation are is restricted by finger print software, as per HIPAA privacy requirement
    The server for our website can enable SSL protected, encrypting all the fills that pass through our website.
    Limited access to the network through login IDs and password protection. CDs DVDs pen drive, disk drive or any other storage device are not allowed in the individual PCs and in office premises without prior permission form authorized management team members.

    Technical Overview

    We are using the latest and cost effective technology which is in line and apt for the BPO industry and should the business demand we are ready to get the same acquired and implemented.

    Hardware:


  • Dedicated Lease Line
  • All desktop with 4 GB RAM with i3 processors and 19 inches monitors
  • Dell Headphones for better clarity and clear communication
  • IP Phones are available as an alternative for headphones
  • Dell Server Power Edge T430 with RAM of 16 GB DDR 4 with implementation of campaign wise requirement and ghosting.
  • We have predictive dialer to have the best production and best output.
  • 14 Net firwall for the total security of any Trojans

  • Software:


  • GoAuto Dial with cloud Based dialer for quick and user friendly dialing
  • Microsoft 2016 version for handling huge data.
  • ISP from Telexair with 20 MBPS bandwidth

  • Methodology

    Eagna leveraged global delivery center to deliver convention and lithe business process management services. A key aspect of our service delivery is the successful transition of business process from the client’s locations to our delivery centers.

  • Project Preparation
  • Planning and Solution Design
  • Testing, Pilot & Exection
  • Service Assumption
  • Steadt State
  • Quality Assurance

    Quality Assurance at Eagna is about autumated workflow and embedded analytics that reduce manual work. Our analysts know that they are not just there to listen. They are there to follow and implement the Six Sigma principal of: Define, Measure, Analyze, Improve and control

    Client Satisfaction:

    We are known as totally customer oriented organization right from our origination. Being a customer friendly organization all our business endeavors are guided towards offering highest level of satisfaction to the clients. Our experienced staff and investment always try to help our customers in selecting most beneficiary and appropriate services for them. Our endeavor to offer best solution to the customer & also helped us in maintaining the long lasting relationships with the clients spread across the nation.

    Why Eagna

    We are counted among one of the most trusted business & financial service providers in the market. Our services are rendered by a team of financial experts, who possess deep insight of all related processes. These professionals carefully describe every point mentioned in the plan or policy that in return provides their better understanding to the clients. Several other factors that have made us the foremost choice of our customers, are described as follows: Regularly incorporate new developments as per the market changes experienced professionals having the knowledge of investments Services offered at competitive prices

    Our Vision

    “To become an eminent organization at pan global level in the field of Business & Financial guidance and people development, helping people around the world envisioning themselves.”

    Our Mission

    Our goals is to believe in building a relationship with you for a longer term perspective. We are not about selling you a Business & Financial Solutions but we work as a helping hand of yours that helps you plan your finances in a simple and streamlined manner. We value your partnership with us and assure your smooth journey towards achieving your business & financial goals.